Genesys

Predefined Reports The Genesys datasource in Rivery comes with the below predefined reports. Each report will have a short description of the data, a list of customizable fields (if any), and the schema mapping. Due to the standardized nature of t...

In order to get data from your Genesys account using Rivery, follow these steps to create a connection: Navigate and log into Rivery Console. Click on Connections, in the main menu at the left. Click on + New Connection. Fin...

Genesys API version 2 is currently supported Prerequisites Genesys Connection Custom Reports After configuring the connection, you may now configure the river for the report you require: For Reports With Dates: Date Range ...